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Haysto Careers
Trainee Mortgage Adviser
Unlock your potential with a career as a Trainee Mortgage Adviser at Haysto - an innovative, compassionate and disruptive company.
Job Title: Trainee Mortgage Adviser
Location: Haysto Norwich HQ
Reporting To: Sales Manager
Compensation: Starting Base Salary £22,000 Moving to £28,000 Once Fully Qualified, with an OTE of £75,000 Against Year One KPIs
What you'll need
Excellent verbal and written communication skills
Ambitious and a self-starter with the ability to thrive in a dynamic environment embracing continuous improvement
Proven ability to develop strong relationships with customers and team members
Highly organised with exceptional time management skills - we move at speed and need you to keep up
Ability to thrive in a dynamic environment embracing continuous improvement
Excellent computer skills
Your first 3 months
Full support and training with dedicated study time for your CeMAP qualifications
You’ll take part in regular training to build your mortgage knowledge, 1 to 1s and team meetings, celebrating successes and addressing areas for improvement
Initially, you’ll be working as a Case Manager or in Customer Support reporting to the Head of Operations to efficiently and proactively manage new and existing customers
You’ll keep in close contact with lenders, conveyancers, and surveyors to provide regular updates to customers - comprehensively and jargon-free
Working with our Mortgage Experts to guarantee they are best enabled to deliver the highest quality of customer service
You’ll also look at the bigger picture, keeping a close eye on processes and feedback to ensure the best possible journey for our customers
Compliance – and Haysto’s values – will be at the heart of everything you do. You’ll consistently make sure that both Haysto’s and your customers’ interests are looked after
After you transition to a Mortgage Adviser role
You’ll be providing exceptional advice to customers assigned to you from initial enquiry to completion
You’ll be supported by a dedicated Case Manager and Customer Support team allowing you to focus on delivering the best possible journey for our customers
You’ll take part in regular training, 1-to-1 and team meetings - looking to identify areas for improvement while also focusing on what’s going well
Act as a critical feedback loop for our Operations and Development teams as we continuously enhance our technology platform, customer journey and service model
Haysto’s core values will be at the forefront of everything you do to ensure we empower those who need it most.
What we’re offering
We've invested heavily in technology and are disrupting the specialist mortgage market, and are proud to be the UK's fastest-growing mortgage platform for specialist mortgages. We’re now offering a unique opportunity to join our team at a pivotal moment, to help shape the processes and customer journey. There’s no hierarchy here - you’ll be listened to and be part of a high-growth company with a solid exit plan where you’ll also get to share in the financial upside.
Compensation: Starting base salary £22,000 moving to £28,000 once fully qualified, with an OTE of £75,000 against year one KPIs
Benefits: Unlimited holiday, Company events, Company Share Scheme
Join The Team
Join the Haysto team and help make mortgages possible. If you're ready to make an impact, apply today.
Apply NowAbout Us
When Jonny Met Paul
Jonny, self-employed with bad credit, was dismissed by his bank and brokers until he met Paul, a specialist broker who found him a mortgage. Together, they founded Haysto to help others like Jonny secure mortgages when others say “No”.
Careers
Join The Haysto Team
At Haysto, you'll be part of a dynamic team dedicated to making mortgages possible for people often overlooked by traditional lenders. Whether it's helping with bad credit or complex cases, you'll be making a real impact.
We make mortgages possible. Bad credit? Self-employed? Complex situation? No problem. You’re in the right place. We get it, and we can help.
Try it FREE for 30 days, then £14.99 a month - cancel online anytime.
Information
Tools & Guides
Haysto Ltd is an appointed representative of HL Partnership Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: Haysto, Crystal House, 24 Cattle Market Street, Norwich, NR1 3DY. Registered in England and Wales No. 12527065
The guidance and/or information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.
Your home may be repossessed if you do not keep up repayments on your mortgage.