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Our Promise

About Us

Express Service

As part of our promise to make your mortgage possible, find out how we’ll get your application all ready in just 24 working hours.

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No impact on your credit score

Express Service

3 mins

Updated: Mar 20 2025

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At Haysto, we understand the stress and worry that comes with buying a house. Many customers come to us having previously experienced the high of having an offer accepted on a property only to be let down afterwards due to either having a worthless AIP from a broker rather than a lender or a slow and lumbering mortgage application process.  

Our 24-hour express service will help ensure this doesn’t happen to you! Here’s how it works and why it’s important. 

How it works

Have you had an offer accepted on a property? Great! If you’ve reached this stage in the home buying process - or you’re remortgaging - you now qualify for our Express Service, which aims to get you a true Agreement In Principle (AIP) from a mortgage lender and assign your case to our Pre-application team within 24 hours. 

This obviously depends on you providing us with all the necessary information we’ll need to be able to complete your application within this timescale, but moving forward, you’ll be a priority customer, benefitting from this unique service as part of Our Promise to you. 

Why it’s important

A lot of customers come to us having felt pressured into making an offer on a property before they were truly ready to move forward with their mortgage. Being unprepared could result in an offer being withdrawn, which can be pretty heartbreaking if you have your heart set on a particular property. 

At Haysto, we do things the right way around. No pressure, no gimmicks. 

By seeking a true Agreement In Principle from a lender and making sure your mortgage application is completed properly, we can match your criteria and requirements to the right mortgage product that best suits your needs, giving a much higher probability of acceptance. 

All of this is done within 24 hours, making sure the offer you’ve had accepted on the property you want to buy can be secured and confirmed with your seller. 

Complete peace of mind delivered swiftly. 

The small print

Here are a few terms and conditions of our Express Service to be aware of in advance. 

  • The 24-hour timescale applies after you have spoken to one of our qualified mortgage advisors and submitted all necessary documentation to Haysto.

  • Once you are passed to our Pre-application team, they may require further documentation specific to the lender in addition to what was requested by our Advisors for your AIP. The 24-hour timescale applies from the point you have supplied everything to our Pre-application team. 

  • 24 hours is calculated in working hours. Monday to Friday, outside these hours, processing time may be extended.

Who We Are

Real People, Real Possibilities

We don’t use technology to replicate humans. We use technology to enable us to spend more time on what matters most. Understanding your unique situation, and finding the right mortgage for you. Meet the experts. Not the robots.

Real People, Real Possibilities

75+

Team members working to make mortgages possible.

4:1

Every customer gets a team of 4 experts.

5*

Proven track record of providing an outstanding service.

How It Works

Tech Smarts, Human Hearts

We don’t use technology to replicate humans. We use technology to enable us to spend more time on what matters most. Understanding your unique situation, and finding the right mortgage for you. Meet the experts. Not the robots.

Get Started Now
Tech Smarts, Human Hearts
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No More Computer Says No

  • Compassion-led, zero judgement.
  • Our tech was built to empower you.
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No More Being Ghosted

  • We work for you. Not the lenders, or the banks.
  • Book a call anytime. Message our team 24/7.
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No More Confusing Processes

  • See your progress in real time in your portal.
  • Manage your docs and info all in your portal.
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No More Feeling Hopeless

  • No-nonsense advice – no matter your situation.
  • We exhaust every avenue to find you a mortgage.

Haysto Ltd is an appointed representative of HL Partnership Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: Haysto, Crystal House, 24 Cattle Market Street, Norwich, NR1 3DY. Registered in England and Wales No. 12527065

The guidance and/or information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.

Your home may be repossessed if you do not keep up repayments on your mortgage.

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