Insurance Specialist

Your background

• Experience working within a Mortgage Advisor or Income Protection/Life Insurance sales role for 12 months +

• Strong knowledge of protection products with one of the following qualifications; CeMap or RO5

• Have a good understanding of FCA regulations

• Excellent verbal and written communication skills

• Have a track record of working in high-energy telephone sales environments with a demonstrated ability of over-achieving targets

• You’ll be flexible and happy to work shifts to maintain excellent customer service including evenings and weekends

• Ambitious and a self-starter with the ability to thrive in a dynamic environment embracing continuous improvement

• Detail-obsessed, conscientious and highly organised with exceptional time management skills - we move at speed and need you to keep up

• Proven ability to develop strong relationships across internal team members

What you’ll do

• Reporting to Head of Insurance, you’ll advise our customers on

  • Critical illness cover

  • Income protection

  • Accident, sickness and unemployment cover

  • Family income benefit

  • Life insurance

• You’ll take part in regular training, 1 to 1s and team meetings, celebrating successes and addressing areas for improvement

• Deliver telephone-based advice

• Compliance – and Haysto’s values – will be at the heart of everything you do. You’ll consistently make sure that both Haysto’s and your customers’ interests are looked after

• Act as a critical feedback loop to our Operations and Development teams as we continuously enhance our platform, customer journey and service model