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Customer Stories
No impact on your credit score
4 mins
Updated: Oct 17 2024
4 mins
Updated: Oct 17 2024
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To protect the privacy of our customers, some names and images may be changed. While we may use stock photography or alternate names, rest assured all the stories shared are 100% real and from our actual customers. Ask your Mortgage Advisor if you have any questions.
Maya is a 38-year-old Senior HR Business Manager from Birmingham. She’s also a single mum to a brilliant two-year-old called Ruby.
Life hadn’t been easy for Maya. She’d brought Ruby up by herself whilst working around the clock and had racked up some credit card debts and defaults trying to give her little girl the best possible start in life. Maya now earns over £40,000 a year but was stuck paying high rent, trying to save, and paying off her debts at the same time. It was tough. It wasn’t until she was gifted £100,000 by her sister and brother-in-law that she believed her dream of homeownership could actually come true.
Maya had already fallen in love with a house she’d seen for £230,000, which meant she could afford to put down a generous deposit of over 40%. The house had its own drive, a pretty garden for Ruby to play in, and was on a highly sought-after street near her folks. But what Maya longed for most was the security of owning her own home. Who wouldn’t want to give this amazing woman a mortgage?
Like most people, Maya approached her trusted bank of 25 years first. She was sure they’d understand her situation, be proud of her for turning things around and would naturally want to help. Except they didn’t. Their computer rejected her application because of her low credit score, and that was it. “Come back in a few years once your file improves”, they said. It was a big blow. She felt humiliated.
Maya knew if she didn’t put the money she was gifted towards a mortgage it would soon be eaten up in rent payments. She’d have nothing to show for it. For this reason, she couldn't just give up. She needed to find a way out of the miserable cycle of renting she’d been stuck in for the last 20 years. After unsuccessfully trying a few other lenders thank goodness she found Haysto when searching online!
After making an enquiry on Haysto’s website she was quickly matched with a broker who specialises in getting mortgages for people just like her.
Maya’s broker worked hard to find her the best possible mortgage for her situation. After looking at her options, specialist mortgage lender Pepper Money said they’d be happy to help. Pepper Money wants to change the lending ‘norm’. They’re looking for a reason to help people, rather than refuse them. Turns out they were the perfect match.
Maya’s now all packed up and getting ready to move into her beautiful new home. She’ll no longer be paying someone else’s mortgage. Woohoo, you’ve smashed it, Maya!
“Your past shouldn’t affect how you move forward in life”
Maya
Haysto Customer
“I’ve been renting a third-floor apartment for the last 20 years, and now have my little 2-year-old here with me too. With no garden in lockdown, we felt like caged lions, desperate to get out and explore, so when I was given the chance to own my own home I had to make it happen.
“I’d still be struggling if it wasn’t for my broker and Haysto. Despite having a professional career and salary, my prior credit issues had left a big black mark on my file and my bank and others wouldn’t touch me. My lifestyle has changed dramatically. I’ve grown up, and I felt I deserved to be treated fairly and given another chance. Thankfully Haysto gave me one, when my own bank wouldn’t.
“The Haysto service has been impeccable. It has been a fantastic, life-changing experience from start to finish and completely exceeded my expectations.”
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Haysto Ltd is an appointed representative of HL Partnership Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: Haysto, Crystal House, 24 Cattle Market Street, Norwich, NR1 3DY. Registered in England and Wales No. 12527065
The guidance and/or information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.
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